Shipping policy

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Time

Our standard shipping time is 10–14 business days from the date your order is shipped.
Please note that delivery times may vary depending on your location, customs clearance, and carrier delays, which are outside of our control.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.
Occasionally, we may offer free shipping promotions—please check our website or social media for current offers.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.

Delays & Exceptions

While we do our best to ensure timely delivery, factors such as weather, customs processing, or carrier issues may cause unexpected delays.
If your order has not arrived within 20 business days, please contact us at [your customer service email] and include your order number so we can assist you.